FAQ
Quick answers about our digital design files, downloads, licensing, and support.
You receive a download link by email containing the digital design files for your order, in the formats listed on the product page.
Usually within a few minutes of payment confirmation. If nothing arrives after 30 minutes, check spam and contact us.
No. Every product is a digital download, so there is no shipping, tracking, or delivery fee.
2D products typically include SVG, PDF, and PNG; 3D products come in common exchange formats. Each product page lists what is included.
Any application that opens the listed formats. Product pages include software notes where relevant.
Yes, in your own projects, unless a product page says otherwise. You may not resell or redistribute the original files.
If a file is corrupted or does not match its description and we cannot fix it, we will refund you. See our Return Policy for details.
Email [email protected] with your order number and we will send a fresh link.
Contact us with your order number and the correct address and we will verify the order and resend your files.
Payments are handled by secure third-party processors. We do not store your full card details.
Yes. Our files are built to be editable, with organized layers and objects wherever the format supports them.
Email [email protected] or write to D.L. FIELDS CONSULTANTS LLC, 4000 Towerside Terrace, Miami, FL 33138.